Right provider, right slot
Appointment-type rules map 'cleaning', 'consult' or 'emergency' to durations, rooms and providers in Dentrix, Jane or Cliniko.
New-patient intake, recall bookings, insurance questions and after-hours triage — handled instantly, so your front desk can look up from the phone.
Multi-location groups use Auravoce to end busy signals at 8 AM, capture after-hours bookings and cut no-shows with automated reminders.
Appointment-type rules map 'cleaning', 'consult' or 'emergency' to durations, rooms and providers in Dentrix, Jane or Cliniko.
'Do you take Delta?', 'What's my co-pay?' — answered from your own payer list; anything else becomes a callback task.
Consent prompts, PHI-redacted alerts, signed BAA and US data residency on the Scale plan.
Location-aware greetings, hours and calendars, with roll-up reporting across every site.
Jane, Cliniko and Dentrix are native; others via Zapier or API. Ask us about your system.
It collects payer and member ID and answers coverage questions from your list; eligibility checks run through your existing tools.
Configurable trigger words transfer the call to a human immediately with the context already spoken to them.
We'll train an agent on your clinic's website and call you from it.