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Home / Workflows / Outbound Reminders

Fewer No-Shows, More Reviews

Appointment reminders, no-show recovery, review requests and dormant-lead re-engagement — placed in compliant windows with automatic opt-out handling.

Outbound

The follow-up calls your team never has time for.

Available on the Scale plan. Every campaign respects local calling hours, do-not-call lists and consent records — and every conversation is transcribed.

  • Reminders — 48-hour and 2-hour reminder calls with one-touch confirm or reschedule.
  • Recovery — No-shows and cancellations are called back the same day and re-booked.
  • Reviews & re-engagement — Post-visit review requests and 'we haven't seen you in a while' campaigns that actually get answered.
dashboard · campaign results
What's included

Everything outbound reminders needs

Compliance

Built in, not bolted on

TCPA / TSR-aware calling windows, consent tracking, DNC scrubbing and instant opt-out on request.

Personal

Not a robocall

The agent speaks naturally, answers questions and reschedules on the spot — callers rarely realise it's automated until it tells them.

Lists

From your CRM

Segment by appointment status, last visit or lead score; results write back automatically.

Results

Per-campaign ROI

Connected rate, confirmations, re-bookings and reviews earned — per campaign, per location.

FAQ

Common questions

Outbound campaigns are included on Scale; reminders for booked appointments are available on Growth.

Only contacts with recorded consent are called; opt-outs are honoured instantly across all campaigns.

Yes — they can confirm, reschedule, ask questions or request a human, all in the same call.

Cut no-shows by a third this quarter.

Talk to sales about outbound on the Scale plan.