From the first ring to the final CRM note, Auravoce covers the whole lifecycle of a customer call — inbound, outbound and everything in between.
Your agent answers on the first ring, greets callers by your brand name, and handles the questions that make up 80% of your call volume — hours, pricing, directions, availability, "do you do X?" — straight from your knowledge base.
Live calendar lookup, slot suggestions, buffer rules and service-duration logic. The agent books, reschedules or cancels — then sends SMS confirmations and reminders so no-shows drop.
Ask the questions you'd ask — budget, timeline, location, urgency — score the lead and act on it: book a consult, transfer live to sales, or text your team a hot-lead alert with the full transcript.
Appointment reminders, no-show recovery, payment nudges, review requests and dormant-lead re-engagement — placed inside compliant calling windows with automatic opt-out handling.
28 languages, 40+ natural voices and automatic language detection in the first sentence. Serve Spanish, Bangla, Arabic or Hindi-speaking customers with the same accuracy as English.
Recording consent prompts, encrypted storage, configurable retention, HIPAA BAA, SSO and audit logs — plus dashboards for answer rate, booking rate, intent mix and sentiment per location.
Pre-built playbooks with the right questions, vocabulary and booking logic for your vertical — edit anything.
New-patient intake, insurance questions, recall bookings, HIPAA-ready handling and emergency triage to the on-call line.
Service-area checks, emergency detection, quote capture and dispatcher hand-off — even at 2 AM on a holiday.
Conflict-check questions, property enquiries, consult scheduling and warm transfer to the right partner or agent.
We'll train a Auravoce agent on your website and call you from it — within 24 hours, free.